Negative Rating Survival 101

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To be perfectly honest, as a writer, I sort of hate Goodreads. Why? Because readers can leave ratings without leaving a review explaining why they rated it that way. I also hate them because GR has no way of verifying that the reader actually bought and/or read the book. For example, there is a user who goes by Wendy on GR who rates something like four or five books a day (I’m not exaggerating) and rates them all one-star. “She” only “reads” LGBT books. To me, this looks like an obvious troll. However, after I and many others complained to GR, they responded that she isn’t violating their policies and there’s nothing they can do. She is one of GR’s highest rated reviewers. I’m not kidding. I truly wish I were.

However, there are many normal, honest, real readers on GR that also leave low ratings. This used to irk me. I wanted—no, desperately needed—to know why they didn’t like my book. This still bothers me, but not to the extent it once did. I have four strategies for dealing with this. No, they don’t involve wine or chocolate, but those do help.

  • Look at the reader’s profile.

This is done simply by clicking on her portrait. You can (usually, sometimes profiles are private) see what other books the reader has read and how she rated them. If you recognize some of the books and/or authors, this might give you some insight as to what she didn’t like it. Maybe she mostly reads YA and your book is definitely not YA. Maybe she prefers plot-driven books and yours is character-driven. Maybe she’s just rather harsh and gives most books a low rating. (This is different from our troll, Wendy, who only gives one-stars and “reads” unrealistic quantities of books.) My new release received a two-star rating from a guy yesterday and I was momentarily devastated. When I looked at his profile, I saw that he also recently gave two stars to a book by an author I admire. An award-winning author. Obviously, this guy just has bad taste in books. Heehee.

  • Realize that the reader isn’t you.

Okay, that sounds elementary to some of you, but it was a revelation for me. I don’t rate/review books the way most people (apparently) do. I see books as works of art. I love and respect them—even if I don’t enjoy them. Because I view them as works of art, I see them as having inherent value—some artistic merit apart from whatever my experience is with the book. (And yes, I adored literature classes.) I don’t know if this is a writer-thing or just how I was raised. I’ve never left a negative rating or review of a book. I will give it three stars and say some things I liked (there are always things I liked), things I didn’t like (without dwelling), and who I think might actually like it. Or I don’t review it at all. I leave negative reviews of hospitals if they overcharge me and restaurants if they’re dirty or a business if their customer service is horrible, but books get a pass.

Most readers DO NOT think this way. For them, books are entertainment. If a book fails to entertain, it’s crap. I was sneaking about on a reader message board the other day and someone said if a book contained a certain element she didn’t like, she’d dropkick it off a cliff. This horrified me. If someone talked about kicking kittens off a cliff, I would have had a similar visceral reaction. Most readers aren’t literary scholars who will examine a book from different perspectives. They’re people looking to escape the daily grind of their lives. They want something that meets their needs, whatever those happen to be at the time, and if your book doesn’t meet them, well, off the cliff it goes.

For me, this was an ah-ha moment. It gave me a better understanding of my audience and even some empathy for them that I didn’t quite have before. Sometimes, if they dislike something, they just…didn’t like it. They may not even be able to articulate it. So, they leave a rating. However much I dislike ratings, I have to respect that.

  • Revel in the good ratings and reviews.

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I guess I tend to be a negative person. When I first started publishing, someone could write a beautiful review and I would be on Cloud Nine for a of couple of hours. One low rating and I was in the dumps for days. Now, I try to fully appreciate good ratings and reviews. I roll around in them, reading them several times. I try to imagine the people who left them (okay, I snoop around in their profiles) and send them good wishes and good vibes. I’m not just grateful to them, I love them.

  • Keep writing.

Don’t let a negative anything affect your love of writing. If you find yourself unable to focus on writing because you’re hung up on a negative rating or review, block it out. You might want to take a break and do something nice for yourself—take a hot bath, go for a run, visit with a good friend—whatever makes you happy and puts you in a positive headspace. And then dive back into your work. Don’t let anything get between you and your art. Ever.

Why Are Writers So Sensitive?

Being able to accept criticism as a writer is vital if you want to have a writing career. People love being critics. They love having opinions, often regarding things they know nothing about, and they especially love knocking other people down. A writer who wants to be published has to be resilient. But why are writers so sensitive?

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In my case, it’s because of what writing entails. Isn’t writing a book just like crocheting an afghan or baking a pie? You just make something—right? No, not at all. Writing is opening up a door in your soul and carving people out of whatever you find there. So, when someone criticizes your work, they aren’t saying they disliked some nouns and verbs strung together in Arial or New Times Roman—they are saying they looked into your soul and found it lacking.

Recovering from a blow like that is hard. I think if/when this happens, your book simply hasn’t found the right audience. It’s like falling in love. Sometimes the people you get involved with are complete idiots who don’t appreciate you. If you’re lucky, you find someone who does.

Another reason I’m sensitive about my works is that the characters are real people to me. It’s like if someone put your best friend in a beauty pageant and judged how she walks and looks in a bathing suit. Friends have positive attributes that go far beyond bathing suits. I take long walks with my characters, having meaningful conversations with them. Often, I lean on them when I need support.

Although I write faster these days, produce a different genre of books, and have learned to pay more attention to things like story arcs and plot outlines, I spent years writing my epic fantasy books. I don’t regret the time I spent with them. I was learning how to write. More importantly, I needed that world and those characters at that particular time in my life. Lycian helped me cope with the deaths of my cousins who were like my brother and sister, the death of my grandmother who was primarily responsible for raising me, a miscarriage, and the deaths of two familiars. He was a kind, quiet companion. Aside from my husband, he was my best friend during that period. I needed him, and I’m glad I had him.

Currently, I’m working on a new m/m romance (it’s a mystery romance!) and am absolutely in love with the main characters. Even as I lose myself in the bliss of writing, I’m preparing for how my characters will be judged, how my world will be reduced to so many stars, and how some people will simply not understand it. That’s okay. I love the characters; I like the work (so far), and I know there will be some people out there who will enjoy it. I’m writing it for myself and those people.